MPD has created the industry’s first Master Parts Catalog search interface and commerce platform, which allows buyers to find and purchase parts in one central location. The catalog contains thousands of OEM (Original Equipment Manufacturer) parts from all major manufacturers in one single location, making it easier for service organizations to find the parts they need when they need them.

Service organizations can utilize our platform and benefit right away.
Reasons to use our system and services:

• Provides central location for parts research and procurement
• Reduces inventory carrying costs and expedites orders
• Allows you to decrease repair turnaround times
• Reduces backorders, paperwork and overall procurement costs
• Increases the net result of your bottom line
• We handle all fulfillment and return processes.
• We handle all logistics and parts management process.

Our objective is to build solutions for our clients, which can improve customer satisfaction, increase sales and help reduce overall cost. By employing state of the art technologies and constantly investing to improve our systems we can now offer a single solution that is reliable and cost efficient for our clients.

For more information contact our sales department at 1-800-993-5673.

Through our quality control system, we can maintain repair history, inspection results, fault analysis, and product status throughout the repair process, allowing the client to have an up-to-date report on their machine at a moments notice.

All out-of-warranty machines from major manufacturers are serviced by M.P.D.

Automated processes allow for ease of communication between the end user and the service company. Through proprietary software, quality control is implemented and maintained in order to achieve the highest-level possible of quality service. Therefore demonstrating their dedication to quality work, the service department’s goal is to maintain the repeat service ratio to fewer than 3%.