All parts sold by MpdParts are covered for a period of 90 days from the date it was purchased, regardless of the type of transaction. All parts are guaranteed against defects in materials and workmanship. All parts are remanufactured unless otherwise noted.

All policies are subject to change without prior notice.

In the event that a part or parts purchased fail upon first use within the 90-day warranty period, a replacement may be ordered through the returns department. An RMA number must be issued before returning the defective part or it will be refused and sent back to the customer at customer's expense. The replacement part will be shipped with no additional freight charges applicable.

DOA's must be return within 15 days from the date of issue of the RMA number. Failure to do so may result in rejection of the return or only partial credit applied to the incident.

Parts returned for DOA purposes that are found to be in good working condition may be applied restocking fees of 20% of the purchase price or $20.00, whichever is greater, or rejected and sent back to the customer at customer's expense.

Advance exchange orders allow for like-for-like part exchange of in-warranty parts with required paperwork.

In-warranty parts are fully credited to customers's account when MPD receives the defective part within 15 days from the shipment of the replacement part with a valid RMa number. In most cases, a replacement part is sent to the customer before they return the defective part to MPD.

ALL advance warranty replacement part order will require a valid credit card (if the customer does not have credit line with MPD) before shipment. If the defective part is not returned within fifteen (15) calendar days, the customer's credit card will be charged for the unreturned part.